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Security

Keeping your agency and your clients safe.

How we protect access to Travacot, your wallet and your bookings, and what you can do to keep your account secure.

Agency accountVerified
Business documents verified
Bookings paid from your wallet
Encrypted connection

How we protect you

Verified agencies only

Travacot is trade-only. Every agency shares business documents that our team reviews before the account is ready.

Wallet-based payments

Bookings are paid from your Travacot wallet balance, so there are no card details to share for each booking.

Encrypted connections

Travacot is accessed over encrypted HTTPS connections, protecting the information you send and receive.

Keep your account safe

A few habits that protect your agency and your clients.

  • Use a strong, unique password for your Travacot account.
  • Never share your login, even with colleagues.
  • Be careful with unexpected messages asking for your password or for payments outside Travacot.
  • Tell us straight away if something looks wrong in your bookings or wallet.

Found a vulnerability?

If you believe you have found a security issue in Travacot, tell us through the contact form and choose Security as the topic. Please do not share details publicly until we have looked into it.

Report an issue

Questions about security?

Our team is here to help, 24/7.